1. Arkana Help Center
  2. While at the retreat

Is there cell service? Will my international phone work?

Yes.  Both locations in Peru have limited 3G coverage by Bitel and Claro.  In Mexico, the hacienda is covered by Telcel.  Before you travel, ask your mobile provider whether they have agreements with these companies and enable your international roaming if they do.   


We highly encourage you to not use your phone during the time spent with us so you can fully disconnect from the outside world and be fully present for all activities; plan accordingly.